Shipping policy

Shipping Policy

Thank you for shopping with 3D Luxe Studios. Please review our shipping policy before placing your order.

Shipping Locations

At this time, we only ship within the United States.

We do not currently ship internationally. Orders placed with shipping addresses outside of the United States may be canceled and refunded.

Processing Times

Many of our products are made-to-order, customized, or 3D printed after purchase. Please allow time for your order to be created, processed, and prepared for shipment.

Standard processing time is typically 3-5 business days before an order ships. Processing times may vary depending on order volume, product size, customization details, and material availability.

Orders are not processed or shipped on weekends or holidays.

Shipping Rates and Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.

Delivery times are estimates only and are not guaranteed. Once your order has been shipped, delivery time may vary depending on the shipping carrier, destination, weather, holidays, or other delays outside of our control.

Order Tracking

Once your order has shipped, you will receive a shipping confirmation email with tracking information, if tracking is available.

Please allow up to 24–48 hours for tracking updates to appear after your order has been shipped.

Incorrect Shipping Information

Please make sure your shipping address is correct before placing your order. 3D Luxe Studios is not responsible for orders shipped to an incorrect address provided by the customer.

If you notice an error in your shipping address, please contact us as soon as possible at support@3DLuxeStudios.com. We will do our best to update the address before the order ships, but we cannot guarantee changes once an order has been processed or shipped.

Lost, Stolen, or Delayed Packages

3D Luxe Studios is not responsible for shipping delays caused by the carrier, weather, holidays, incorrect addresses, or other events outside of our control.

If your package is marked as delivered but you did not receive it, please check with your local carrier, neighbors, household members, or building office. If you still cannot locate your package, contact us at support@3DLuxeStudios.com and we will do our best to help.

Damaged Orders

Please inspect your order when it arrives. If your item arrives damaged, defective, or incorrect, contact us as soon as possible at support@3DLuxeStudios.com with your order number and photos of the item and packaging.

We will review the issue and work with you to make it right.

Contact Us

If you have any questions about shipping, please contact us at:

support@3DLuxeStudios.com